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honestmed

9am-5pm Monday-Friday PST

Shipping & Handling

We at Honest Med want your online experience to be enjoyable, simple and successful. To that end, we have created a shipping process to make your life easy. Please review our policies & procedures and let us know if you have any questions or concerns.

Shipping & Handling Prices

Currently our shipping is a $5 flat rate for all orders.

Transit Times

Most ground shipments are delivered in a few business days. Expedited orders must be placed before 1PM Eastern Time to be shipped the same day. We do not ship or deliver orders on Saturdays, Sundays or holidays. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day. A signature may be required for deliveries.

We cannot ship to P.O. Boxes.

International Shipping

honestmed.com does not ship outside the United States.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

 

RETURN POLICY

Last updated September 05, 2017

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at cs@honestmed.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Honest Medical
Attn: Returns
RMA #
__________
__________, __________
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

The following items cannot be returned:

  • Used Items

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
(833) 933-2323
cs@honestmed.com

Helpful Links

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CALL US!

(833) 933-2323

Mondays to Fridays, 9 am to 5 pm PSTSpanish speaking options available

1935 Avenida Del Oro Suite E,
Oceanside, CA 92056

cs@honestmed.com

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